Infinity IT-8500 X3 3D/4D Massage Chair
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Description
Infinity IT-8500 X3 3D/4D Massage Chair
Crafted with a seamless integration of quality, technology, and comfort, the Infinity IT-8500 X3 3D/4D revolutionizes your wellness experience. Treat yourself to a rejuvenating therapeutic massage every day, right in the comfort of your own home. Additionally, it provides a natural means of addressing pain relief.
The IT-8500 X3 features 3D/4D massage technology, which gives you deep tissue massage that mimics the feel of human hands massaging your neck, back and shoulders. Need back pain relief? Try the unprecedented Spinal Decompression Stretch feature with True Inversion or the Weightless Zero Gravity Recline, paired with lumber heat. And don't forget your feet! Get relief with the Triple Roller Total Sole Reflexology feature. Users can seamlessly play their favorite tunes through the chair's Bluetooth®-enabled sound system. Plus, the Apple® and Android™ app allow you to easily control your massage from your device.
The IT-8500 X3 is the perfect way to super-charge your daily health ritual. Whether recovering from an injury, winding down after a hectic day at work, or you just need some stress relief, a massage chair is the best home therapy.
Features
Massage Techniques Include:- Shiatsu
- Tapping
- Knocking
- Kneading
- Sync
- Rhythm
Product Features Include:
| 3D/4D Back Massage Mechanism | A 3D/4D back and glutes massage mimics deep tissue massage of human hands through the use of a 3D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage. |
| Near Flat Reclining S-Track | The S-Track rollers follow the curve of the spine, moving up and down from the neck to the lower back. This feature gives you a full-body stretch — the hips are held in place while the legs are pulled down, stretching your back. |
| Spinal Correction and Decompression Stretch | A combination of chair movements and massage techniques to stretch the spine, opening up areas prone to compression on the human body. |
| Lumbar Heat | Heating modules located in the lower back of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage. |
| True Inversion | The chair reclines back just beyond horizontal, reversing the gravitational force on your back to the point where gravity assists with spinal correction. |
| Waist Twist Therapy | Gentle twisting of the waist assists in stretching which helps increase range of movement. |
| Apple & Android App Functionality | Operate the chair right from your Apple or Android device with a free download of its app-based functionality. |
| Truefit™ Body Scanning | Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them. |
| Weightless Zero Gravity Recline | Initially developed by NASA, Zero gravity positioning elevates your feet above your heart, relieves pressure on your spine, and improves circulation. This allows the spine to decompress and provides a sense of weightlessness to aid in the therapeutic benefits of the massage chair. |
| 9 Auto Programs | Convenient and easy-to-use automated and choreographed programs with the push of a button. Each program automatically changes massage techniques, intensities, and chair movements to create a complete massage session. |
| Triple Foot Roller Total Sole Reflexology | This feature has the broadest coverage of the foot sole allowed in a massage chair today utilizing triple shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body. |
| Premium Bluetooth® Speakers | Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage. |
| Color Menu-Driven Remote | Full-color display allows a menu-driven interface for added features over static displays or control panels. |
| Rhythm Sync Massage | Massage strokes that marry up to the music being played through the speakers. |
| 40 airbags 64 cells | 40 airbags and 64 air cells located throughout the chair inflate and deflate to provide a relaxing compression sensation on the muscles. |
Specifications
- Chair Width: 36.00"
- Chair Weight: 281.60 lbs.
Upright
- Chair Length: 59.00"
- Chair Height:46.00"
Reclined
- Chair Length: 74.00"
- Chair Height: 36.00"
Video
Product Manuals
Brochure
Download IT-8500™ X3 3D/4D Massage Chair Brochure
Owners Manual
Download IT-8500™ X3 3D/4D Massage Chair Manual
Quick Start Guide
Download IT-8500™ X3 3D/4D Massage Chair Quick Start Guide
Assembly Guide
Download IT-8500™ X3 3D/4D Massage Chair Assembly Guide
Infinity Warranty
INFINITY CARE
5 Year Residential Limited Warranty
- Unlimited USA-based customer & technical support
- 5 Year structural framework warranty
- No-cost replacement on covered parts for 3 years
- Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period
For In - Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.
Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.
Warranty Exclusions
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.
Shipping & Returns
What is the order processing and handling time?
All orders are processed within 1 - 2 business days.
What is the order transit time?
Order transit time is typically between 5 - 7 business days.
What is your order cut off time?
Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time
All orders placed after this time will be processed on the next business day.
Where do you deliver?
We deliver to the United States of America only.
Order confirmation
As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order.
Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.
Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you wish to cancel an order please take the following steps:
Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280
Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.
Cancellations of Custom Orders
Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Shipped Product(s):
Once your order ships it is subject to a 20% restocking fee.
If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return.
You will be refunded minus the net 20% restocking fee as listed above.
If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.
SHIPPING
We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on).
We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.
Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
EXCHANGE POLICY
In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.
Please send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280
Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.
A restocking fee of 20% will be applied to exchanges
In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.
Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged.
How we process an exchange
- Once requested, our customer support team will respond within 24 hours
- If acceptable, arrangements will be made to pick up the product
- The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
- The customer will receive a refund minus the restocking fee
- The customer makes a new order for the exchange item
DAMAGED PRODUCT POLICY
If you receive a damaged product please follow the steps below:
If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com
If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf.
Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.
Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.
MISSING ITEMS OR PARTS
If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.
WRONG PRODUCT
If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.
If you have any questions please contact info@inessencehomes.com we are glad to help.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
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About INFINITY
As a pioneer in the massage chair industry, the Infinity brand name has been synonymous with high-quality engineering and innovation since its inception in 2009
Infinity’s loyal customer base, excellent reviews on Trustpilot and A+ rating with the Better Business Bureau have made the brand the premier choice for massage chair technology.
What makes Infinity massage chairs unique is the careful orchestration of every massage. The therapeutic elements are choreographed to work in tandem with Infinity’s advanced technology, from reflexology and space-saving mechanisms to voice control and Bluetooth connectivity.
Every Infinity massage chair model is carefully manufactured to provide you with the best massage experience possible.
For over 10 years, Infinity has been the leader in technology advancements for the massage chair industry. In fact, many of the most popular features and functions of modern full-body massage chairs were first pioneered by Infinity! And thanks to their diverse product line, there’s an Infinity massage chair model designed to fit any budget and lifestyle.
