Harvia Sauna heater stones, Split Face, 5-10cm

DESCRIPTION

Genuine Harvia sauna stones are selected according to old traditions and convey a genuine sauna atmosphere. Harvia sauna stones provide good and soft heat. Split-face sauna stones are the only correct stones for electric heaters and woodburning stoves because they can store lots of heat and the water evaporates efficiently from the wide surface of the fracture. Angular split-face stones also allow for loose placement of the stones, which is the most important requirement, particularly in electric heaters in order to make it possible for the heat to be conveyed to the sauna room between the hot stones and heating elements. Good air circulation in the stone space makes the electric heating elements last for as long as possible.

The AC3000 stones work for the following Harvia Sauna Heaters-

• Vega Series
• Kip Series
• Cilindro Series
• TopClass Series
• Club Series
• The Wall Series

CAUTION: Light (ceramic), soft (soapstone), and smooth (rounded) sauna stones do not produce the desired results and they may cause problems in electric heaters in particular. 

FEATURES

• Olivine diabase sauna stones
• Split-Face
• Durable with high-heat capacity
• Stones range from 2" to 4" (5-10 cm)

INCLUDES

• 44 lb box of 2" - 4" (5-10 cm)

PRODUCT MANUALS

Harvia Stone Requirements

HARVIA HEATERS WARRANTY

This HARVIA SAUNA heater is guaranteed for one year from date of purchase, and includes all heater parts such as heating elements, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product. This guarantee is void if the heater is used improperly, pool or spa water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

This guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.

This guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign below.

This guarantee will be void if information below is not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.

**All Policies, Warranty Terms and Conditions are presented before purchase.

SHIPPING & RETURNS

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).

If you have questions, please send an email to info@inessencehomes.com or call us at 1-(307) 218 7280

Will I get confirmation of my order?

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase.

What happens after I receive my order confirmation?

We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order.

Where do you deliver?

We deliver to the United States of America only.

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-(307) 218 7280, the chat in the bottom right, or email info@inessencehomes.com any time.

Cancellations of Custom Orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Contact info@inessencehomes.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

ABOUT HARVIA

Harvia is a global leader in the sauna and spa market. We want to provide relaxing experiences and natural wellbeing to people whether at home or at public sauna and spa premises.

Saunas and spas are provoking increasing interest around the world. This reflects the global wellness trend that continues to gain traction. The proven health effects of saunas and the improving buying power of the global middle class feed into the increase in saunas all over the world.

Harvia has a comprehensive sauna and spa product range, from heaters and their components to full sauna and spa solutions – meeting the needs of consumers and industry professionals alike.