Harvia M Series 16.5kW Wood Sauna Stove
Why Buy from In-Essence Homes?
- Authorized Dealer
- Best Prices Online Guaranteed
- Fast FREE Shipping
- Any Questions? Talk to an Expert now (307) 218-7280
Description
M Series 16.5kW Wood Sauna Stove
Classically stylish in its design, the Harvia M3 stove catches the eye and is suitable for a small wood-heated sauna up to 459 cubic ft (CF).
Requires a minimum of 66 lbs of stones, sold separately.
With a classic design, even heat, and efficient air circulation the Harvia M3 can turn smaller saunas into a big deal. It makes for a relaxing getaway with a touch of traditional sauna atmosphere. Allow the shimmer of the warm glow from the glass door take you to your happy place where your stress melts away with the heat.
The M3 wood burning heater can be equipped with a pipe model water heater for extra amenities.
Features
- 16.5 kilowatts
- Stainless Steel
- Black color
- Floor installation
- Requires a minimum of 66lbs of stones ( 2 boxes-AC3020)
- Please note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply).
- Wood burning stove
- For sauna rooms 212 cu. ft. to 459 cu. ft.
- Dimensions: 15" W x 18" D x 28" H
- 2 year warranty
Includes
- Sauna heater
- Adjustable legs
- Stove door
- Ash box
- Installation and operation manual
- 2 year warranty
Required for Operation
Harvia AC3020
Specifications
| Model | M3 |
|---|---|
| Kilowatt Rating | 16.5 KW |
| Primary Fuel | Wood |
| Minimum Cubic Feet | 211 CF |
| Maximum Cubic Feet | 459 CF |
| Heater Weight | 97 lbs |
| Shipping Weight with Sauna Stones | 163 lbs |
| Width | 15" |
| Depth | 18" |
| Height | 28" |
Product Manual
HARVIA Heaters Warranty
This HARVIA SAUNA heater is guaranteed for one year from date of purchase, and includes all heater parts such as heating elements, controls, contactors, etc.
This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.
The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product. This guarantee is void if the heater is used improperly, pool or spa water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
This guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.
This guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign below.
This guarantee will be void if information below is not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.
**All Policies, Warranty Terms and Conditions are presented before purchase.
Shipping & Returns
What is the order processing and handling time?
All orders are processed within 1 - 2 business days.
What is the order transit time?
Order transit time is typically between 5 - 7 business days.
What is your order cut off time?
Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time
All orders placed after this time will be processed on the next business day.
Where do you deliver?
We deliver to the United States of America only.
Order confirmation
As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order.
Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.
Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you wish to cancel an order please take the following steps:
Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280
Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.
Cancellations of Custom Orders
Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Shipped Product(s):
Once your order ships it is subject to a 20% restocking fee.
If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return.
You will be refunded minus the net 20% restocking fee as listed above.
If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.
SHIPPING
We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on).
We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.
Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
EXCHANGE POLICY
In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.
Please send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280
Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.
A restocking fee of 20% will be applied to exchanges
In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.
Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged.
How we process an exchange
- Once requested, our customer support team will respond within 24 hours
- If acceptable, arrangements will be made to pick up the product
- The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
- The customer will receive a refund minus the restocking fee
- The customer makes a new order for the exchange item
DAMAGED PRODUCT POLICY
If you receive a damaged product please follow the steps below:
If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com
If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf.
Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.
Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.
MISSING ITEMS OR PARTS
If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.
WRONG PRODUCT
If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.
If you have any questions please contact info@inessencehomes.com we are glad to help.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Our Shipping Partners
About HARVIA
Harvia is a global leader in the sauna and spa market. We want to provide relaxing experiences and natural wellbeing to people whether at home or at public sauna and spa premises.
Saunas and spas are provoking increasing interest around the world. This reflects the global wellness trend that continues to gain traction. The proven health effects of saunas and the improving buying power of the global middle class feed into the increase in saunas all over the world.
Harvia has a comprehensive sauna and spa product range, from heaters and their components to full sauna and spa solutions – meeting the needs of consumers and industry professionals alike.
